Torres Engineering Has moved to the Internet. Feel free to Email for help on which of our products are right for you.

Torres Engineering
2036 Nevada City Hwy #317
Grass Valley CA 95945
For other questions please e-mail to:
amps006@gmail.com

order info Please allow 9 or 10 days for processing your order + mail time 

Email is replied to in chronological order in the evening or early morning. We are not on-line all day to accept emails or for instant email responses.


There is no Email work done on the weekend from Friday noon to Monday Noon.

Our tech and shipping staff are very busy,We try to reply to order related emails in 72 to 120 hrs. Any type of tech question will take considerably longer, staff is very limited. Expect 2 to 3 weeks. Some tech questions can not be answered. No email or order dept. staff on the weekends or holidays. Order from our website  Internet or mail!

Ordering information: Please read

 Order By Mail,  Or Via Internet If you'd rather order by mail, just write on a piece of paper, and send it to us, we'll take care of the rest. You can a order on the Internet 24 hours a day.
We have Secure On-line Transactions for our Internet Orders via Yahoo! Secure Network.

Sorry, We do not take phone orders.

 Other Important Information. Almost all items on this web page are fairly rare and "exotic" hard to get hand-made merchandise or things we make ourselves one at a time, that's why you don't see them everywhere.

We like to help out enthusiasts with such difficult to acquire items and are, in fact, the largest store world wide for many of these exotic products, but the supply of such hand-made items is limited and patience is necessary to get them.

 As an example, pickups from Lindy Fralin or a "Super Texan Amplifier" are hand made, and quite limited in production. The Fralin pickups may have a 2 to 4 week wait, where as pickups from Seymour Duncan are more "mainstream" and more readily available in larger numbers and quicker.

Prices   shipping and packing are not included in our prices to assure you the lowest possible prices on everything.

Shipping costs include, not only the postage but the handling - which is packaging time, labor and packaging materials, processing your invoice, entering information in the log books, and the customer support necessary to manage shipping of such a wide range of merchandise.

Store Policy Our general policy is - no returns. We will repair or replace any defective or damaged items. Please check your shipment within 10 days of receipt for any questions.

String sets, tubes, guitar parts and accessories, amplifier parts, kits, speakers, pickups that have been installed, books and literature are non-returnable.

All items ok'd for return must be in original packing, complete with invoice, packing list, warranty card and owner's manual, and show no signs of any use at all.

All items are subject to 15% of the price as processing and restocking charge. Returns under $10 will receive store credit. Bank cards will be issued a credit. Refunds are for product value only, not including shipping and handling.

Payment We accept VISA, MasterCard, Discover, PayPal (amps007@yahoo.com) or American Express with verifiable address. Credit card orders must be shipped to the cardholder's address.

We also accept checks, cashier's checks or money orders made payable to Torres Engineering. Personal checks and money orders must clear prior to shipping.

Special orders, custom made items, items which are not regular stock, or high demand items, will be charged upon ordering. In stock items are charged 100% prior to shipping.

Please be patient with special orders (, we can not guarantee delivery time on special order items, but can give you a fair estimate based on the manufacturer's past performance.

 Important: For your protection, we sometimes need to verify information retained by the bank that issued your credit card. Validating this information could delay your order up to 24 hours.

 If you are shipping to an alternate address, please call the bank that issued the card and list that address on their records. This can help expedite the verification process on your order.

We appreciate your order and value your business. Thanks for your understanding.

Torres Engineering Shipping Costs these prices only apply to small packages.


Heavy items, such as kits, amplifiers, transformers, etc. and bulky items that are difficult to ship, such as speakers, cabinets, reverb tanks, necks and bodies, etc. will have extra standard and rush postage added to those shipping prices.

 $00.01 to $20.00 $6.95 reasonable adjustments are made for very small orders
 $20.01 to $50.00 $7.95
FREE SHIPPING in the U.S. all orders above $60.00
$50.01 to $75.00 $8.95

$75.01 to $100.00 $9.95
$100.01 to $150.00 $10.95
 $150.01 to $200.00 $11.95
$200.01 to $300.00 $12.95
$300.01 to $500.00 $13.95
 $500.01 to $700.00 $14.95
$700.01 & over 2.5% of subtotal

Order Delivery time: All delivery times listed are measured in Business Days, meaning Monday-Friday.

This means, for example, a next-day in-stock order placed before the cut-off time on Friday should arrive on the following Monday.

Cutoff Time: All orders placed by  2:00 Pacific Time on weekdays can be processed the same day.
 Most orders placed by this cutoff time can be shipped that day, but some circumstances may prevent this. There is no shipping on the weekend or holidays.
 
Normal orders ship via USPS delivery for items that need to be insured (such as Pickups, amplifiers, assemblies etc) or by U.S. Priority Mail for your convenience.

This can take anywhere from 2-9 business days delivery time, depending on where you live.
Orders shipping outside the US 48-states cannot go Ground however. We ship all orders as soon as possible.

For protection against potential credit card fraud, orders may be held for credit card and/or address verification, this may cause a slight delay in shipping products to you.

If the in stock items on the order have already shipped, then any back orders will be sent out via U.S. Mail. International Shipping

Due to mail fraud and credit card problems, we are presently unable to accept credit cards or money orders for shipments outside of the United States.

At present PayPal is the preferred method of overseas payment (amps007@yahoo.com is the paypal account.)

 Publisher does not accept liability for incorrect spelling, printing errors (including prices), incorrect manufacturer's specifications/ changes, or grammatical inaccuracies in any product included in the Torres Engineering catalog or Website.

 Prices subject to change without notice. Prices on the web page supersede all previous catalogs.